Skip to content
AssureAgent

Welcome to AssureAgent

AssureAgent lets you test AI voice and chat agents the way real customers actually use them.

You describe a caller persona once. We turn that into many realistic test conversations against your live agent — voice or chat — and surface exactly where it broke, why, and what changed since the last deploy.

AssureAgent dashboard

What you can do today

  • Test voice agents. Place outbound calls to your agent with a simulated caller, or have the platform answer your inbound IVR.
  • Test chat agents. Run digital-channel tests against your chatbot endpoint with the same scenario authoring.
  • Author scenarios two ways. A visual graph designer for deterministic flows, or a free-flow description that the platform converts into a persona at runtime.
  • Custom functions. Give your simulated caller tools — fetch the date, look up an order, press IVR digits, hang up — declared per-scenario. Read the full guide.
  • Generate test paths. From one scenario, expand into many alternative narratives that exercise different branches and edge cases.
  • Run, schedule, and share. One-click runs, recurring schedules, and tokenized share links so stakeholders see results without an account.

Who AssureAgent is for

  • AI agent teams shipping voice or chat experiences who need real-traffic-like coverage before every release.
  • QA leads who today rely on hand-scripted regression sheets that don’t scale past a dozen flows.
  • Operations who care about pass rates trending down on a Friday before the on-call rotation does.

What this site covers

This documentation walks through every feature you’ll touch in the AssureAgent portal. If you’re brand new, start with Get started — a 7-step walkthrough that takes you from sign-in to a shared report. If you already have an account and want depth, jump straight to Concepts.

Get started Sign in → agent → number → scenario → test → result → report. Coherent walkthrough.
Custom functions Newly shipped — give your simulated caller real tools.
Free-flow scenarios Author personas in plain English; we generate the rest.
Reports Transcripts, audio, success criteria, and trends.