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Changelog

May 2026

Custom functions for free-flow scenarios — shipped

Free-flow scenarios can now declare custom functions the simulated caller invokes during a test conversation. Two patterns supported: lookup-and-speak-bare (caller speaks the value when the agent asks for it) and embellish-into-reply (caller weaves the value into its own speech). Response variables let you reference values as {{name}} in the scenario description.

Includes:

  • New Functions panel on the free-flow designer.
  • Add / edit dialog with a live Test button.
  • Built-in end_call and press_digit shown as read-only.
  • Sync status banner with Retry on failure.
  • Custom functions round-trip through scenario export / import.
  • Edits to the base agent (max call duration, voice, responsiveness) automatically propagate to per-scenario specialized clones.

Full guide →

April 2026

Chat agent testing — phase 1

Single-path tools so the chat tester can get, run, update, and delete scenarios from natural language.

Auth0 universal login — branding fix

Logo aspect-ratio crop fix so the workspace logo renders at the right size on the sign-in screen.